Agentforce Builder: Easily Create AI Agents in Salesforce Spring '26
Agentforce Builder is a new tool in Salesforce that makes it easier for admins, developers, and architects to build AI agents without a steep learning curve. It offers three modes: conversational, visual canvas, and script-based.
Why it matters
Agentforce Builder lowers the barrier to entry for building AI agents in Salesforce, empowering a wider range of users to automate business processes and enhance customer experiences.
Key Points
- 1Agentforce Builder is the central workspace for designing, testing, and refining AI agents in Salesforce
- 2It offers three modes - conversational, canvas view, and script view - to accommodate different skill levels
- 3Agent Script is a new language that blends natural language instructions with deterministic code logic
- 4The flexibility to switch between modes allows users to start conversationally and then refine in code
Details
Agentforce Builder is a significant upgrade from previous iterations of Salesforce's AI agent capabilities. The new tool provides three different ways to build agents, catering to users with varying technical expertise. The conversational mode allows describing agent requirements in plain English, while the canvas view offers a low-code visual interface similar to Salesforce Flows. For developers, the script view introduces a new language called Agent Script, which combines natural language flexibility with deterministic code logic. This mixed-mode approach enables users to start with a conversational prompt, refine the agent in the visual canvas, and then dive into the script view for more complex customizations. The goal is to make AI agent development accessible to a broader audience within the Salesforce ecosystem.
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