WhatsApp-Based AI Shopping Assistant with n8n
An end-to-end WhatsApp shopping automation powered by n8n, designed to turn chat conversations into seamless purchases - from product discovery to payment confirmation.
Why it matters
This AI-powered conversational commerce system can help businesses streamline their WhatsApp-based sales and customer service, improving efficiency and delivering a better shopping experience for customers.
Key Points
- 1Smart Product Discovery: Customers can browse products, get product details and FAQs, and chat with an AI agent inside WhatsApp
- 2Cart & Checkout Automation: Customers can add items to cart, provide shipping details, and complete secure Stripe payments via WhatsApp
- 3Payment Verification & Confirmation: Stripe webhooks verify payments, orders are updated in real-time, and customers receive instant confirmation
- 4Post-Payment Automation: Chat history is cleaned up, order and payment status are logged, and businesses get notified without manual follow-ups
Details
This WhatsApp-based AI shopping assistant is built using the n8n workflow automation tool. It provides a fully automated end-to-end shopping experience, from product discovery to payment confirmation. Customers can browse a product catalog, get details and FAQs, and chat with an AI agent directly within WhatsApp. They can then add items to cart, provide shipping details, and complete secure Stripe payments, all without leaving the chat. The system uses Stripe webhooks to verify successful payments, update orders in real-time, and send instant confirmation to customers. Post-checkout, the chat history is cleaned up, order and payment status are logged, and businesses are notified without manual follow-ups. This system is designed to be modular, scalable, and deliver immediate ROI for e-commerce brands, small businesses, and teams looking to reduce manual order and payment handling.
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