Ensuring effective AI in insurance operations
The article discusses how AI is being directly integrated into day-to-day insurance operations, beyond just being used for modeling. It highlights the differences in AI adoption and use experienced by large insurance players.
Why it matters
The integration of AI into insurance operations is a significant industry shift, impacting how insurers manage their business and serve customers.
Key Points
- 1AI is being woven into core insurance operations, not just used for modeling
- 2AI adoption and use varies among large insurance companies
- 3Effective AI integration requires addressing operational differences
Details
The article examines how artificial intelligence has become a core part of insurance operations, going beyond just being used for modeling capabilities. Unlike in the past where AI was more of a niche technology, it is now directly integrated into day-to-day work. However, the article notes that the experience of implementing and using AI differs among large insurance players. Effectively leveraging AI in insurance operations requires addressing these operational differences and challenges.
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